This 'Ask a Question' module is for general queries only. If you have a specific question to do with a booking, a policy, a towcar match or anything else, please use our Contact Us page instead.
Please be aware that many of our Practical Advice questions are available to members only. Any question with the 
symbol displayed next to it can only be viewed if you are logged into The Caravan Club website. We recommend that you login to the website, prior to using the 'Ask a Question' facility (if you are not currently logged in, close this window, login and return to the ‘Ask a question’ service).
Ask your question in the box above or simply browse the questions below.
Important Information
Most Commonly Asked Questions
- How much is it to stay on a UK Club site if I am not a member?
- Can I stay on Caravan Club Sites with a tent?
- Can a friend or family member stay on a UK Club site using my card?
- How much does membership cost?
- Do you have to be a member to stay on a site?
- Can I cancel a booking online?
- Why are Club sites available to non members?
- Why are there so many dogs on site?
- Will I be charged for cancelling my booking?
- How much does a storage or seasonal pitch cost?
